FAQ's - Frequently Asked Questions at The Lending Cupboard

How do I qualify for assistance from The Lending Cupboard?

Everyone qualifies. The Lending Cupboard is here to help everyone in need of medical equipment, regardless of your age, your income, or the severity of your need. Call us to talk about your specific needs. We’re sure we can help you.

How do I get equipment?

It’s as simple as dropping by the office, located at #1-7803 50 Avenue in Red Deer. You will be required to complete a loan agreement then we’ll set you up with the equipment you need. And we’ll do it quickly.

I have a minor injury and only need crutches for a few weeks. Does that count?

Absolutely. We are here to help you whether your needs are short term or long term. We have a wide variety of medical equipment to meet your specific needs.

What if I don’t know how long I’m going to need the equipment?

Our equipment loans are meant to be short term, but we understand that you can’t predict with certainty how long you will need the medical equipment. Our goal is to make sure you have the medical equipment. For clients whose needs are very long term and/or permanent, our staff will help clients seek available options to get funding to purchase their own equipment.

I don’t live in Red Deer. May I still borrow from The Lending Cupboard?

Though we would love to be able to help absolutely everyone, we continue to see an increasing demand. The Lending Cupboard’s mandate is to serve people living or staying in Central Alberta. If we know of a similar service closer to your home, we will refer you there.

Didn't find your question here?

Please contact us if you don’t find your question here.

Is there a cost?

While there is no fee to borrow equipment from The Lending Cupboard, we are a registered charity and we welcome donations to help us be sustainable to meet the growing demand for our services.  For donations of $20 or more we do issue a tax receipt. 

What happens if I cannot make a donation?

No one will ever be turned away.  Our mission here at The Lending Cupboard is to ensure that all central Albertans have access to medical equipment and daily living aids that enhances their quality of life.

Can I get a tax receipt?

For donations of $20 or more, we are pleased to issue a tax receipt.

What if I come back for more equipment sometime soon?

You are always welcome to come back for needed equipment at any time.