In order to continue our commitment to providing quality customer service, meeting the ever-increasing demand and rising operational costs, The Lending Cupboard will be introducing a $10.00 processing fee for all loan applications, effective September 1st, 2017.
“The fee is being introduced to offset the rising costs of overhead and operations for The Lending Cupboard, and to help us be sustainable to meet the growing demand for our services,” explains Executive Director Dawna Morey. “This is not a rental fee, as The Lending Cupboard remains committed to loaning equipment to the community at no cost.”
The Lending Cupboard will ensure that no one will ever be turned away. Clients for whom the fee represents a barrier can request to have the fee waived. Moreover, for a donation of $25 or more, the fee is automatically waived.
Please download the full media release here.